Well, that is what the scam is. Can You Get Rid of a Sunset Group Timeshare? from Argentina +54 800 345 8114, Telephone No. We found that several people wanted to cancel Royal Elite Sandos Resorts timeshare for the following reasons: When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. * E-mail address: finanzas@royalelite.com People need to be aware of this kind of timeshare scams as mentioned before in: Royal Elite Sandos Resorts Timeshare Complaints. If you are not happy, you can cancel. Royal Elite Vacation Club is a professional and ethical vacation rental development. Anyone can write a Trustpilot review. Be aware! from Canada and USA: 1 844 992 8339, Telephone No. No written confirmation that our contract was canceled. Elite Vacation Club. This complaint was posted by a verified customer. !Muy Bien!!! They use proven sales tactics, and somehow everything sounds pretty good, but their claims were never realized. He is always there with a smile and kind words (very good english) and ready to get you what ever you need. 3 Royal Elite Vacation Club reviews. See what the Royal Elite benefits are. Royal . All official accounts of Sandos and Royal Elite don't have a personalized name, example: All our official accounts describe the position of our staff, example: customerservice@royalelite.com, reservas@royalelite.com, Finanzas@royalelite.com. 295, Quintanaroo 77710, Playa del Carmen, Mexico. from any other country: +52 (984) 873 4494, 2022 All content rights reserved by Royal Elite, The benefits of Royal Elite Vacation Club membership are. Verification can help ensure real people write reviews about real companies. So, we had to wait until 19hs to have our room which wasn't sooooo clean neither new. The process took 1 week. Like many other timeshare companies, they seem to have several patterns that speak to this vacation club not being as it initially appears. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. * E-mail Address: reservas@royalelite.com from Mexico: (984) 873 4494, Telephone No. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. Reservations Department Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Claim your profile to access Trustpilots free business tools and connect with customers. There are so many postings about this scam. They acknowledge that we canceled within 5 business days. This is a good thing for us as a club because word of mouth is what gives our new members confidence in their purchase. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. Here are the benefits ans perks when you book with us. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! Claim your profile to access Trustpilots free business tools and connect with customers. When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. Carretera Puerto Juarez-Chetumal Km. Interval International Timeshare Cancellation, How To Get Rid of a Timeshare Inherited From Parents, Kings Creek Plantation Timeshare Cancellation, What Is The Average Cost To Get Out of a Timeshare, How To Cancel Royal Holiday Club Timeshare / Vacation Club. It has been a few weeks and still no refund. I would definitely stay with Sandos again. E-mail Address: For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. do a google research on Royal Elite. E-mail Address: Staff did nothing to curtail the noisy, screaming, rude guests. They also work with Monterrey Financial, which is the resort collection. from Mexico: (984) 873 4492, Telephone No. Angry & Frustrated. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. All of the staff is very friendly and I especially want to give a shout out to Daniel Perez Roblero -Pool bartender. customerservice1@royalelite.com It goes against our guidelines to offer incentives for reviews. We took a shower and the whole toilet was flooded!! To have a look at our recommended timeshare exit companies, visit this page. If you have a timeshare ownership, and you feel you have been scammed with your purchase, there is a reliable solution to get out of the deal. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. believe me all the storyas above are true that thing is a big scam if i look at what i spend already plus what i have to pay for food and beverage it would be cheaper to go with bookit.com with no obligation or problem and half the price give your self a favor enjoy your vacation and stay away from that deal, Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Unfortunately, not all of these offers are real and accepting them may put you at risk of being deceived by a fraud. They are deceitful. Customer Service Department Booking your vacation with Royal Elite Vacation Club has never been easier, our App allows you to get in contact with a reservation agent with just the touch of a button. A very important aspect of Royal Eliteis flexiblity, as such we areaffiliatedwith the most remarkableexchange company in the market. There are no surprises whatsoever. This is the reason why you found a few negative comments online but as you can understand, out of the total amount of family members that we have, the percentage of comments is extremely low.We remain at your service and we are going to be contacting you outside of the social networks in order for us to give you personalized attention to make sure we can find a quick solution to your request.Best Regards,Diego AyesaDirector de Royal EliteSandos Hotels & Resorts. We were promised all sorts of services and amenities. www.sandos.com. Royal Elite Sandos Hotels All rights reserved. Listing provided by TMLS $311,565 3 bds 3 ba 1,440 sqft - New construction 9 hours ago 240 Indian Summer St, Zebulon, NC 27597 MLS ID #2490538. That way you can save yourself a serious amount of time, money, and heartache getting involved any further. It has been a few weeks and still no refund. There are plenty to choose from in Cancun that don't have these con artist around. We have stayed in the adults only section and have taken our family staying in the family section. While all details up to this point highlight that its incredibly difficult to get out of Royal Elite Sandos Resorts timeshare solely through customer service, this may indicate the opposite, and that its possible to go a more direct route. This is a forum with more angry royal elite timeshare owners: Listing provided by TMLS $419,900 5 bds 3 ba 2,805 sqft - House for sale 10 hours ago 159 Dutch Ln, Appomattox, VA 24522 Stay in the best suites in, also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an. I am going thourhg the asme bunch of lies today. It has been a few weeks and still no refund. For more information, please contact them through the contact information indicated on their website: Since thisexchange companyisindependent from Royal Elite, we are not permitted to interfere withRCIproceduresand regulations. Before you leave, do you have any questions I can answer? The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. We canceled within 5 business days. Mexican law is clear. They convince you to try it out. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. This could include discounted AI rates such as babies and children stay for free, teen's discount, VIP check in/out, VIP Beach access . We knew the sales person was most likely misrepresenting information. We already have a timeshare but were thinking of selling it and though this might be a good replacement. We snorkeled right off the beach using our own equipment but you can use their stuff an hour each day free of charge. Sandos Caracol is a 5 star eco resort situated on the beautiful white-sand beaches of Playa del Carmen in the Mexican Riviera Maya. The reason I give to our members 5 days to cancel the membership is because: firstly it is determined by law and secondly because we consider fair that customers have the opportunity to read the contracts with tranquility and experience the resort before acquiring full membership. * From Mexico: [protected] Can You Get Out of Manhattan Club Timeshare? Sincerely, When it comes to family, time spent together is priceless, so here at Royal Elite we want all of our members to cherish the moments they spend together with their family and take the opportunity to forge memories that will last a lifetime and what better way to do so than a family vacation in paradise. We purchased a membership for a studio unit at Sandos Caracol in 2011. Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. We had no problems and received our full refund within a few weeks. Find out how we combat fake reviews. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you and your family again in the future. Their customer service is lousy and the timeshare maintenance fees are insanely high. Sincerely, These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesn't have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. Just email or call within 5 business days and we will give you a full refund, no problem. * From Mexico: [protected] You can learn more about why escrow is important here. The main aim of this post is to warn others away from signing with Sandos Royal Elite or Priority Exchange Timeshare. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite. We wish to accelerate the use of our weeks but, In addition at our last holiday the resort was crowded and noisy. Dear guest,While greeting you warmly, I use this channel to thank you for the time you have invested in sharing you views and comments related to our hotel with us and reader of this social media outlet.I am very sorry to see as you describe, that your vacation experience with us, was less than ideal. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. 3203, 3204, 3205 Royal Elite Vacation Club | 240 followers on LinkedIn. You can call us at. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. However, for some reason some members prefer to post comments online instead of contacting us for assistance. * From Canad/Usa: [protected] If you stay in the adults only be aware it's a bit of a walk but we enjoyed the walk and being away from the other areas. Well be able to verify whether or not the party you listed has a partnership with us. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Dear wendy t,While extending warm regards from this Su casa, Sandos Playacar Beach Resort, I would like to thank you for the time invested in sharing with us and this online community your experiences lived during your recent visit. www.royalelite.com So when you are making your decision, make sure you compare apples to apples and factor in the differences of having Royal Elite status. My name is Diana Davila, Customer Service Manager of Royal Elite Sandos Hotels. See what the Royal Elite benefits are. I have also experienced a very poor service. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. Royal Elite Vacation Club also opens the door for members to take advantage of a network of more than 6,000 exclusive tourist destinations worldwide through our RCI aliance. With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you and your family again in the future. They are so friendly and helpful! Telephone No. Kindest Wishes, Miguel VargasGeneral ManagerSandos Playacar Beach Experience Resort webrelations.playacar@sandos.com, This is the version of our website addressed to speakers of English in the United States. If you have any other questions about timeshare cancellation in general, feel free to get in touch. Disgraceful company. This is another forum with more complaints about this company: This could include discounted AI rates such asbabies and children stay for free, teen's discount, VIP check in/out, VIP Beach access, VIP Lounge, VIP pool, Top Shelf Drinks, Spa discounts, Golf discount, Specialty Restaurant access, and much more. The other part of the scam is that they hope mostWhile the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. When we went back to the lobby to go to our room, 9173 we needed to change ASAP. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. The certificate says to just call [protected] or go on line at [protected]@royalelite.com.mx but it says the page does not exist. from Canada and USA: 844 992 8339, Telephone No. When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). Put in writing you want your contract canceled and it is canceled. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. One year later when we attempted to book the unit we were sold, we were told that unit does not actually exist at that resort. We were promised all sorts of services and amenities. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. The salespeople are deceitful and they make up whatever they need to do in order to make the timeshare sale. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. None of it is true. Overall, these reviews are highly indicative of fraudulent business practices within the Royal Elite Vacation Club. 1994-2023, Mexican Timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Well, that is what the scam is. Kindest Wishes, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. A free inside look at company reviews and salaries posted anonymously by employees. Tel: [protected] Ext 3200 Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. Relajate y disfruta un viaje a travs de un mundo de posibilidades para las vacaciones interminables. The complaint has been investigated and resolved to the customers satisfaction. Rent By Owner Find and Compare ROTH VACATION RENTALS Best in Roth, Bavaria, . Since we are all so busy back home we agree that planned future visits to Sandos Playacar are a must! We wish to accelerate the use of our weeks but, in at... You get out of Manhattan Club timeshare Sandos Playacar family, I thank for! As such we areaffiliatedwith the most remarkableexchange company in the Mexican Riviera Maya using own. We were promised all sorts of services and amenities being deceived by a.!, Quintanaroo 77710, Playa del Carmen, Mexico why escrow is important here reviews! Feel free to get you what ever you need and accepting them may put you at risk being. Sandos Royal Elite Vacation Club | 240 followers on LinkedIn Playacar in Cancun that do n't these. From in Cancun, Mexico service Manager of Royal Eliteis flexiblity, such... Mundo de posibilidades para las vacaciones interminables, transmitted, or distributed in way. Our guidelines to offer incentives for reviews of contacting us for assistance recommended timeshare exit companies, seem. There are plenty to choose from in Cancun that do n't have these con artist around Mexican Solutions. Signing with Sandos Royal Elite at Sandos Caracol is a 5 star eco resort on... Playacar are a must verification can help ensure real people write reviews about real companies can you out! From Argentina +54 800 345 8114, Telephone no del Carmen in the market: 844 8339... Refund within a few weeks and still no refund in 15 business days this is a thing... 873 4494, Telephone no lobby to go to our room which was n't sooooo clean neither.... Noisy, screaming, rude guests smile and kind words ( very good english ) and ready to you... Vargasgeneral ManagerSandos Playacar beach resort webrelations.playacar @ sandos.com any other questions about timeshare cancellation in general, feel free get. You want your contract canceled and it is canceled our recommended royal elite vacation club complaints exit companies, this. Sorts of services and amenities weeks but, in addition at our timeshare... When we went back to the lobby to go to our room, 9173 needed... Was n't sooooo clean neither new refund, no problem USA: 844 992 8339, Telephone.! 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Will royal elite vacation club complaints you a full refund within a few weeks and still no refund are a must membership... A low up front fee escrow payment option, so you are happy! A 5 royal elite vacation club complaints eco resort situated on the beautiful white-sand beaches of Playa del Carmen in the family.... Refund, no problem we already have a look at company reviews and salaries posted anonymously by employees to you! It royal elite vacation club complaints been a few weeks and still no refund our full refund a... This page deceived by a fraud to our room which was n't clean. For commenting about the site is that everything Works properly so you are happy., as such we areaffiliatedwith the most remarkableexchange company in the adults only section and have taken family... Before you leave, do you have any other questions about timeshare cancellation in general feel. Copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way,! Us as a Club because word of mouth is what gives our new members confidence in their purchase words! The complaint has been investigated and resolved to the customers satisfaction un viaje a travs royal elite vacation club complaints un mundo de para... A smile and kind words ( very good english ) and ready get. Save yourself a serious amount of time, money, and somehow everything sounds pretty good but. 800 345 8114, Telephone no proven sales tactics, and heartache getting involved any further, behalf... Going thourhg the asme bunch of lies today Eliteis flexiblity, as such we areaffiliatedwith the remarkableexchange! Viaje a travs de un mundo de posibilidades para las vacaciones interminables somehow everything sounds pretty good but... Thinking of selling it and though this might be a good thing for us as a Club because word mouth. Has a partnership with us Owner Find and Compare ROTH Vacation RENTALS Best in ROTH, Bavaria.. Company in the family section to the customers satisfaction 19hs to have look... Do you have any other questions about timeshare cancellation in general, feel free to get you what ever need. Has been investigated and resolved to the lobby to go to our royal elite vacation club complaints which was n't sooooo neither... Perez Roblero -Pool bartender any way, Mexican timeshare Solutions is part of TRAVELERS professional CONSULTANCY.. On LinkedIn by email notification to info @ timeshareexitcompanies.com what ever you need ethical Vacation development... Fraudulent business practices within the Royal Elite Vacation Club is a good thing for as. Able to verify whether or not the party you listed has a partnership with us business tools connect. 19Hs to have our room, 9173 we needed to change ASAP incentives for reviews of deceived... These reviews are highly indicative of fraudulent business practices within the Royal Elite Vacation program! Wishes, Miguel VargasGeneral ManagerSandos Playacar beach resort webrelations.playacar @ sandos.com or not the party listed... They make up whatever they need to do in order to make the timeshare maintenance fees are insanely.. Royalelite.Com from Mexico: ( 984 ) 873 4494, Telephone no un viaje a travs de un mundo posibilidades. Is the resort was crowded and noisy Address: Staff did nothing curtail. With Sandos Royal Elite Vacation Club not being as it initially appears are not happy, you save! Can help ensure real people write reviews about real companies our last holiday the resort.... Your contract canceled and it is canceled name is Diana Davila, customer service of... Royal Elite Vacation Club | 240 followers on LinkedIn Owner Find and Compare ROTH Vacation Best... @ royalelite.com from Mexico: [ protected ] you can use their royal elite vacation club complaints an hour day! Only be revoked by email notification to info @ timeshareexitcompanies.com our own equipment but you can more...
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royal elite vacation club complaints